1. Customer Responsibility for Uploaded Designs:
2. Copyright and Intellectual Property:
3. Product Warranty:
4. Warranty Limitations:
5. Disclaimer:
6. Return and Exchange Policy:
Due to the customized nature of the products, no returns or exchanges are allowed, except in cases of verifiable manufacturing defects.
Design Approval: Once the customer approves the design or image to be printed, it is considered that all details (colors, sizes, placement of the print, etc.) have been reviewed and accepted. Any error or modification that arises after approval will be the sole responsibility of the customer.
Design Responsibility: The quality of the print is guaranteed regarding the technique and durability of the material; however, we are not responsible for errors in the design that have been previously approved. We recommend customers carefully review all details before confirming.
Manufacturing Defects: We guarantee the quality of the shirt and the printing process for a period of 30 days. This warranty covers manufacturing defects in the garment or the print (such as peeling or misalignment of the material).
No Design Changes Allowed: This warranty does not cover design changes or modifications requested after the initial approval, nor dissatisfaction with aspects that were previously approved by the customer
DELIVERY
Shipments And Returns
Your Pack Shipment
Packages are generally delivered within 10 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied. You will have the option to choose the delivery time between ground, next day and second day and you will always be shown the cost of your choice. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.