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  • Legal Terms and Guarantees for Online Customization B&G

    1. Customer Responsibility for Uploaded Designs:

    By using our customization service, the customer assumes full responsibility for the designs, images, or texts they upload to the platform for printing. This includes, but is not limited to, compliance with copyright, trademarks, and any other intellectual property laws.

    Once the design is approved by the customer, it is considered final, and no changes or adjustments will be allowed afterward. The customer is responsible for carefully reviewing all design details (colors, sizes, placement, etc.) before confirming.

    2. Copyright and Intellectual Property:

    The customer declares that they own the legal rights to any image, logo, text, or design uploaded for customization. Bold & Grit/Inkybay assumes no responsibility for infringements on copyrights, trademarks, or other intellectual property rights.

    In the event of legal claims from third parties related to the misuse of copyrighted materials, the customer will be solely responsible for any litigation, compensation, or claim.

    3. Product Warranty:

    We guarantee the technical quality of the printing and the durability of the materials used. However, we are not responsible for errors in designs that have been previously approved by the customer.

    Any manufacturing defect in the garments (such as detachments, fabric or printing errors) will be covered by a 30-day warranty from the date of receipt of the product. The warranty does not cover damages caused by misuse, improper care, or normal wear and tear.

    4. Warranty Limitations:

    This warranty does not cover design changes or dissatisfaction with the appearance or style of the final product if such aspects were previously approved.

    The customer understands that colors and details may slightly vary on the final product due to technical differences in the printing process.

    5. Disclaimer of Liability:

    Bold & Grit is not responsible for the final results that arise from the use of low-resolution images, poorly adjusted designs, or any other visual aspect that depends on the customer’s decisions.

    The customer is responsible for following the platform's guidelines regarding the minimum quality of the images and files uploaded.

    6. Return and Exchange Policy:

    Due to the customized nature of the products, returns or exchanges are not allowed unless there are verifiable manufacturing defects.

    Design Approval: Once the customer approves the design or image to be printed, it is considered that all details (colors, sizes, placement of the print, etc.) have been reviewed and accepted. Any error or modification that arises after approval will be the sole responsibility of the customer.

    Responsibility for the Design: The print quality is guaranteed in terms of technique and material durability; however, we are not responsible for errors in the design that have been previously approved. We recommend customers carefully review all details before confirming.

    Manufacturing Defects: We guarantee the quality of the garment and the printing process for a period of 30 days. This warranty covers manufacturing defects in the garment or the print (such as detachments or material misalignments).

    No Design Changes Allowed: This warranty does not cover design changes or modifications requested after initial approval, nor dissatisfaction with aspects that were previously approved by the customer.